Friday, May 27, 2011

A KQC Emergency ...



Earlier this week, our Customer Service department received an urgent email from a customer who believed her new KQC iron was defective. "The on-off switch keeps blinking red," she wrote, "If this one is defective, can you rush me a new one? I need it for a wedding this weekend!"

Imagine her surprise when we wrote back to let her know that her iron wasn't defective - quite the opposite, actually. A flashing red light means the iron has reached the desired temperature and is ready to use. When you move the dial to a new temperature, the light will be steady and will begin flashing once it has reached the set temperature. It literally takes only a few seconds. The red light will temporarily shut off when the iron is being decreased to a lower temperature setting and while resume blinking once the iron has adjusted to the new temperature.

"Wow," replied our customer. "That is amazing. It gets hot much quicker than my other iron!"

The KQC has heat settings ranging from 140° to 410° F. We recommend beginning with the lowest heat setting and increasing gradually as needed for your hair type and texture. Lower heat settings are recommended for fine or damaged hair; higher heat settings can be used for thick hair that is difficult to manage.

If you are looking for a professional flat iron that heats up in mere seconds, the KQC is an excellent choice. For a limited time, receive a mini iron at a special promotional price of $1.00 CDN with your purchase of a KQC flat iron. Simply add the KQC to your online shopping cart and proceed to checkout ... you will have the option of adding the mini iron to your cart before finalizing the order. Offer valid while quantities last.

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